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Social Services Quick Win. Prospect WINS.

WINS SOCIAL SERVICES RESOURCE HUB

Build or Elevate Your Social Services Risk Profile

Job Hazard Analysis (JHA), Safe + Sound JHA Series 1-3 of 6

Job Hazard Analysis: Why it Matters

  •  A JHA is a step-by-step process that looks for current and potential future hazards in a workplace. 
  • In this first video, an OSHA staff member explains why a Job Hazard Analysis (JHA) is an important part of a workplace safety and health program. 
  • The Safe + Sound Job Hazard Analysis video series explains the steps of a JHA. 


2 minute YouTube video, US Department of Labor

Job Hazard Analysis: Job Selection

  •  This video explains the process to select a job to analyze for hazards and how to include our workers in the JHA process.  


1 minute YouTube video, US Department of Labor

Job Hazard Analysis: Outline Job Steps

  •  This video explains how to review a job’s steps in depth with workers to determine how a job is done in practice. 
  • The Safe + Sound Job Hazard Analysis video series explains the steps of a job hazard analysis (JHA). 


2 minute YouTube video, US Department of Labor

JOB HAZARD ANALYSIS (JHA), SAFE + SOUND JHA SERIES 4-6

Job Hazard Analysis: Review Steps for Hazards

  •  Follow along to review the steps of a job outline for hazards, what to look for, and how to include workers in the process. 
  • The Safe + Sound Job Hazard Analysis video series explains the steps of a job hazard analysis (JHA). 


2 minute YouTube video, US Department of Labor

Job Hazard Analysis: Choose and Add Controls

  •  In this video, learn about the hierarchy of controls and best practices for controlling workplace hazards.  The Safe + Sound Job Hazard Analysis video series explains the steps of a job hazard analysis (JHA). 


3 minute YouTube video, US Department of Labor

Job Hazard Analysis: Monitor Controls and Continual Improvement

  •  This final video shares how to use a Job Hazard Analysis (JHA) for long-term hazard control with monitoring, continuous improvement, and keeping workers involved in the process. 
  • The Safe + Sound Job Hazard Analysis video series explains the steps of a JHA. 


2 minute YouTube video, US Department of Labor

Job Hazard Analysis (JHA) Generator, Social Services

Executive Risk Intelligence for Social Services

SAFETY RESOURCES FOR LEADERSHIP DEVELOPMENT/Driver SAFTETY

Volunteer Driver Program Generator, Social Services

OSHA Recordkeeping Forms and TIPS/ What is A First Aid Case?

OSHA LOG (OSHA 300, 300A, 301)

What IS AN OSHA first aid CASE?

What IS AN OSHA first aid CASE?

 Social services organizations often deal with unique injury risks related to client interactions, home visits, behavioral health work, and transportation. The OSHA Forms Packet includes the 300 Log, 300A annual summary, and 301 incident report forms needed to document occupational injuries and illnesses.

Many social services providers are smaller organizations and may fall below electronic submission thresholds, but others, especially larger agencies, must report through OSHA’s Injury Tracking Application (ITA). Use OSHA’s coverage tool to verify whether your establishment is required to submit data electronically.

Even in lower-hazard environments, many minor injuries qualify only as first aid and should not be recorded on the OSHA 300 Log.

OSHA 300 Log, 300A, 301 Forms

What IS AN OSHA first aid CASE?

What IS AN OSHA first aid CASE?

What IS AN OSHA first aid CASE?

 Under OSHA’s recordkeeping regulation, first aid includes treatments such as using non-prescription medication at non-prescription strength, cleaning and bandaging wounds, applying hot or cold therapy, etc. (use the 29 CFR § 1904.7(b)(5)(ii) link below). 

Because these cases do not involve medical treatment beyond first aid, days away from work, or restricted duty, they stay off the Log and do not affect your TRIR.

The OSHA Log and your Workers’ Compensation insurance system are two independent systems. While OSHA recordable cases are often also Workers’ Comp cases, they do not have to be, and a Workers’ Comp claim does not automatically make an injury OSHA recordable.


OSHA Definition of FIrst Aid Cases

CAL/OSHA FORM 300, 300A, 301)

What IS AN OSHA first aid CASE?

CAL/OSHA FORM 300, 300A, 301)

California employers use the Cal/OSHA Form 300 Log to record and classify work-related injuries and illnesses and to document the extent and severity of each case. When an incident occurs, enter the specific details of what happened and how it happened directly on the Log. The Cal/OSHA Form 301 Incident Report provides additional space to document the circumstances and contributing factors in greater detail.

At year-end, complete the separate Cal/OSHA Form 300A Summary, which shows the annual totals for each category. Post the Summary in a visible location from February 1 through April 30 so employees can review the injuries and illnesses that occurred in their workplace during the prior year.


Cal/OSHA Log Forms 300, 300A, 301

Compare your data to Others, Social Services/FIND SDS

Social Services, EMR AND OSHA RECORDABLE RATES

Business Insurance/ Risk Management/ Safety Committees

Business Insurance: General Liability, Umbrella Coverage, Commercial Auto & Workers’ Compensation

 • General Liability fundamentals: Understand what it covers (bodily injury, property damage, product liability, personal & advertising injury) and what it doesn’t (workers’ comp, professional liability, liquor liability, auto).

• Clarify Umbrella vs. Excess Liability: Learn the key differences, how umbrella policies “drop down” to cover gaps, self-insured retentions, and why these policies are only as strong as what they follow.

• Navigate Commercial Auto & Workers’ Compensation: Discover non-owned & hired auto coverage for businesses without vehicles, plus WC mandates, audits, experience rating, class codes, and owner opt-out considerations.

• Get practical risk management & contract advice: Expert tips on notifying insurers about business changes, contractual liability, additional insured requirements, determining proper limits, and tail coverage (ERP) for claims-made policies.

The National Law Review 58 minute YouTube Video.

Corporate Risk Management Basics

• Learn the fundamentals of risk management: How to identify, assess, and treat risks using likelihood vs. impact, controls, and the core strategies of avoid, mitigate, or transfer (including insurance) to protect people, property, profits, processes, reputation, and digital trust.

• Discover today’s biggest business loss exposures: Cyber/data breaches, supply chain & third-party risks, increasingly frequent weather events, liability litigation, strategic disruption, and reputational damage in a digital, interconnected world.

• Understand insurance’s critical role in risk management: How it converts uncertainty into known costs, encourages loss control through risk-sensitive pricing and deductibles, and why choosing the right broker/agent (experience, integrity, plain-language communication, industry expertise) matters.

• Build the right advisory team and avoid common mistakes: Key professionals every business owner needs (CPA, specialized attorney, insurance broker, IT/data expert, banker) plus pitfalls like complacency, underestimating maximum losses, siloed operations, and incomplete risk identification.

The National Law Review 60 minute YouTube Video.

Core Elements - Effective Safety Committee Meetings

 Dedicated forum for worker voice: Safety committees give workers a structured way to share ideas, suggestions, and concerns about hazards and procedures, directly engaging and empowering them to improve worksite conditions while boosting morale and performance.

  • Ongoing improvements through participation: Even plants that believe they already have strong safety see continuous gains; the Liberty Electric Power Plant has implemented hundreds of improvements over the years through its committee, with attendance rising from just a few people to as high as 90% of staff.
  • Identifying hidden hazards: Committees surface risks that managers often miss because they don’t perform the daily tasks; workers flagged rusting valve handles on a cooling water tower that could cause injury or equipment failure, leading to full replacement.
  • Worker-driven solutions: Frontline hourly employees are best positioned to spot practical issues; their recommendations (like the valve handle fix) prevent injuries such as back strains and demonstrate why broad participation is essential to effective safety programs.
  • USDOL 3 minute YouTube Video.

PROPERTY RENEWALS/ Driver Safety/PROPERTY HAZARD

MASTERING PROPERTY RENEWALS

  •  Despite a softening property insurance market, securing favorable renewals requires comprehensive, data-driven risk management rather than relying on market trends alone.
  • Independent risk engineering and proactive loss control are essential for uncovering hidden hazards and enhancing submission quality to insurers. 
  • Proactive risk mitigation, supported by data, strengthens negotiations to secure improved coverage, better rates, and increased insurnce carrier capacity.
    TÜV SÜD 43 minute YouTube Video.

CTAA PASS Training: Passenger Assistance, Safety & Sensitivity Guide

In 2021, over 3,500 lives were lost to distracted driving; bus drivers are distracted roughly 30–40% of the time due to visual (eyes off road), manual (hands off wheel), and cognitive (mind not on driving) distractions.

  • Distractions include self-created ones (texting, phone use even hands-free, adjusting seats/mirrors/controls, eating/drinking, grooming, singing) and company- or passenger-related ones (radios, fareboxes, destination signs, talking to or managing disruptive riders).
  • Real examples show drivers counting cash, using phones, or eating (banana, burrito) while moving, leading to crashes; taking eyes off the road for 2 seconds at 65 mph covers ~191 feet, and 5 seconds for texting nearly two football fields, handheld devices raise crash risk 4× and delay reaction times like a 0.08% BAC.
  • A personal account of a teen who killed a soon-to-be grandfather by glancing at a GPS underscores that distracted driving is a selfish choice that costs lives; drivers must put phones down and stay focused on safe operation for passengers and family.

RaffertyWeiss Media Video Production 14 minute YouTube Video.

Property Loss Control: Identifying and assessing property hazards

  • Expert Property Assessment: Industry specialist Mike Herrmann shares advanced strategies to identify, evaluate, and mitigate critical structural and operational risks.
  • Proactive Hazard Mitigation: Learn actionable methods to assess vulnerabilities ranging from natural disasters and fire safety to day-to-day operational hazards.
  • Data-Driven Engineering: Discover how structured on-site surveys and quantitative analysis help calculate potential losses.
  • Insurance Renewal Leverage: Understand how high-quality risk reports build carrier confidence.

TÜV SÜD 3 minute YouTube Video.

EMR EMOD Worksheet/ Safety Culture/ UnderwriterS Work

Experience Rating Worksheet at a Glance

 A worksheet is issued to employers who qualify for experience rating and details the data used to calculate the experience rating modification (mod), with the top section listing the employer’s name, NCCI risk ID, production date, and effective policy date.

  • The summary section compares actual losses (reported by the carrier) against expected losses (based on the employer’s payroll size and class codes) to determine the mod.
  • The detailed section shows class codes, associated payroll, and expected losses on the left, with claim data and loss amounts on the right; these are totaled and summarized on page one, which may also include explanatory comments.
  • Viewers are directed to additional free resources and a webinar for a more in-depth explanation of the worksheet.

YouTube, Channel NCCI 2 minutes.

NCCI, ABCs of Experience Rating, 15 page pdf.

Going Beyond Procedure Creation – Changing Your Culture

  •  This webinar emphasizes shifting safety from procedure creation (only ~10% of the equation) to building a genuine safety culture (the remaining 90%). Procedures serve as static “maps,” but real incidents occur when dynamic shop-floor conditions (time pressure, missing tools, fatigue) cause workers to drift from them. The goal is moving employees from compliance (“I have to”) to commitment (“I want to”) through the human element.
  • Safety culture is defined as “how things are done when the boss isn’t watching” — the shared values, beliefs, and behaviors around risk. It requires three pillars: visible leadership commitment (walking the talk and investing in the physical environment), active employee engagement and ownership, and constant visual communication that reinforces safety at the point of work rather than just in meetings.
  • Human error is predictable and often systemic (fatigue and stress increase error risk fivefold; 70% of errors stem from processes rather than individuals). Normalization of deviance occurs when repeated shortcuts become the new normal. Effective solutions include positive reinforcement (three times more effective than fear-based messaging), proactive visual triggers (signs, floor markings, posters) that act as guardrails, and creating psychological safety so employees report near-misses and hazards without fear.
  • Strong safety cultures deliver measurable results, including up to 70% fewer incidents with high engagement, a 4-to-6x ROI on safety investments, and improved morale and retention. Practical steps include conducting visual audits, rotating messaging to prevent burnout, focusing on the critical 20% of behaviors that cause 80% of incidents, and celebrating good catches to build trust and continuous improvement. Visuals also serve as a universal language that overcomes literacy and language barriers.

Brady North America. 45 minute YouTube Video.

4 Ways Risk Managers Can Better Work with Underwriters and Why It Matters | Know Insurance. IRMI.

  •  Differentiate Your Risk: Risk managers should proactively communicate to underwriters why their firm is better than peers by highlighting how it exceeds minimum safety regulations and regulatory requirements, rather than just meeting them, to secure better rates and terms.
  • Build Long-Term Underwriter Relationships: Maintain ongoing, proactive relationships with underwriters through regular meetings and updates. Stay ahead of firm changes, regulatory shifts, and industry developments rather than treating insurance as a one-time transaction.
  • Know Your Audience: Tailor presentations to the specific underwriter, provide detailed financial information for D&O and surety underwriters, while focusing on relevant exposures and risks for property and liability underwriters. Briefly address financial stability, then quickly move to the concerns that matter most to them.
  • Get Involved Early in Major Changes: Involve your broker team early in mergers, acquisitions, and other significant events, even during draft purchase agreements, to identify synergies, address insurance provisions, and manage claims that may arise between signing and closing. This helps maximize savings and ensures smoother outcomes.

IRMI. 3 minute YouTube Video.

Passenger Van Safety/ Business Interuption/ HOT WORK PermiT

Passenger Van Safety

  •  Purpose & Key Differences: 15-passenger vans are more dangerous than cars: they are taller/wider/heavier when loaded, have much larger blind spots, a higher center of gravity, and a greatly increased rollover risk, especially in curves or sudden maneuvers.
  • Pre-Trip Inspection & Setup: Always inspect underneath for leaks, check all lights/fluids/tires (use a gauge), adjust seat/mirrors/steering wheel properly, clear loose items, and confirm every passenger wears a seatbelt (driver is legally responsible in Kentucky). Fill front seats first or remove the rear seat to create an 11-passenger van and lower the center of gravity.
  • Driving Risks & Statistics: Vans are top-heavy and can roll over easily at 45 mph during evasive “J-maneuvers” (75% chance when loaded); over 440 people killed since 1990. Avoid sharp turns, driving tired, distractions (phones, eating, reading), and maintain a 4-second cushion of safety. Recommended max speed is ~65 mph or less.
  • Best Practices & Response: Drive defensively, take rest breaks every 2 hours, drive during daylight when possible, and never multitask. 

 UKY EHS. YouTube 36 minutes

How to Conduct a Tabletop Exercise for Better Emergency Response

 This video explains what tabletop exercises are, why they benefit organizations, who should participate, and how to run them effectively.

  • Learn proven strategies to better prepare for threats, identify gaps in response plans, and align emergency teams on their roles.
  • Discover best practices for after-action reviews and reports to document lessons learned and build improvement plans.
  • Gain insights from Peter Steinfeld (AlertMedia) on assessing and strengthening emergency response plans through low-risk simulations.

AlertMedia 14 minute YouTube Video.

OSHA, Create Your Own Emergency Action Plan (EAP)

HOT WORK PERMIT, From NFPA

  • This Hot Work Permit is required for any operation involving open flame or producing heat and/or sparks. 
  • Work includes, but is not limited to, welding, brazing, cutting, grinding, soldering, thawing pipe, torch-applied roofing, or chemical welding. 
  • Fill out and submit for a one-day permit.
  • https://www.nfpa.org/downloadable-resources/forms/hot-work-permit

NFPA 3 minute YouTube Video.


Safe Patient Handling/ Active Shooter/ OSHA Bloodborne

Safe Patient Handling

Safe Patient Handling in Health Care. Identifying Risk Factors. Assess the Patient. Assess the Environment. Perform the Task Asfely. Case Studies. Applied ergonomics for nurses and health care workers and patient orientation - a guide for instructors.  

Oregon OSHA, YouTube 30 minutes

Active Shooter - Run, Hide, Fight (Updated 2025)

  •  Introduction & Context: Violent incidents can occur. Leadership prioritizes safety through planning, training, and partnerships, yet individuals must take personal responsibility by staying aware and prepared for active threats.
  • Run (Primary Option): The first and best response is to escape immediately, putting maximum distance between yourself and the attacker. Once safe, call 911 to alert law enforcement; help is en route, but immediate self-action is critical.
  • Hide (Secondary Option): If escape is impossible, barricade entry points, turn off lights, lock doors, silence phones, and stay quiet to avoid detection. Remain alert for emergency alerts while making it difficult for the threat to locate you.
  • Fight (Last Resort) & Community Preparedness: If the attacker approaches before help arrives, fight using any available objects as improvised weapons and find strength in numbers to survive. The video stresses that Run, Hide, Fight is not one-size-fits-all—assess your situation, report suspicious activity ("see something, say something"), know campus alert systems, participate in training, and view safety as a shared community responsibility.


 Louisiana Board of Regents,  YouTube, 7 minutes

OSHA Bloodborne Pathogen

  •  OSHA’s Bloodborne Pathogen Standard, which protects workers in healthcare, social services, and other roles from exposure to HIV, Hepatitis B (HBV), and other pathogens through contact with blood or body fluids during tasks like cleaning, laundry handling, or trash removal.
  • Defines bloodborne pathogens, outlines who is covered, and emphasizes universal precautions, treating all blood and certain fluids as infectious—along with key protective practices.
  • What to do after an exposure, common HBV and HIV symptoms, the importance of free HBV vaccinations, and employer duties including a written exposure control plan, annual training, recordkeeping, and specific healthcare sharps protocols.

Betco. YouTube 10 minute video

Casework Safety/Ergonomics SuccesS/Fire ExtinguisheR

Safety & Risk Assessment 201: Strengthening Casework Practice Related to Risk & Safety Assessment

 Child welfare decision-making is complex and influenced by case-level factors (e.g., allegation severity, child age), worker-level factors (experience, biases), and contextual factors (agency culture, service availability); reliance on cognitive shortcuts and unaddressed racial/implicit biases contributes to errors and racial disproportionality.

  • Danger (imminent or impending threat of serious harm where protective capacities are insufficient) differs from risk (likelihood of future maltreatment on a continuum); accurate ongoing assessment requires weighing both risk factors (e.g., substance abuse, isolation) and protective factors (e.g., parental resilience, social connections) using structured tools plus clinical judgment.
  • Safety decisions determine whether a child is safe or unsafe and guide interventions; effective safety plans are voluntary, temporary, written, collaboratively developed with family consensus, immediately effective at controlling threats, monitorable, and as minimally disruptive as possible (longer-term services belong in case plans).
  • Quality supervision (administrative, educational/clinical, and supportive) is critical for staff development, critical thinking, bias reduction, and retention; supervisors should protect one-to-one time, use coaching/modeling/open questions, support new workers through mentorship and field guidance, and address self-care.
    Administration for Children and Families (ACF) . 85 minute YouTube Video.

OSHA Ergonomics: History, Enforcement, and Success Stories

 Ergonomic injuries (MSDs) are cumulative soft-tissue damage (muscles, tendons, ligaments, spine) caused by awkward postures, forceful/repetitive motions, vibration, contact stress, and psychosocial factors; they account for roughly one-third of workplace injuries, cost ~$20 billion in direct medical expenses and up to $100 billion in indirect costs annually in the U.S., and can lead to chronic disability (e.g., herniated discs, rotator-cuff tears, carpal-tunnel syndrome).

  • OSHA’s enforcement approach relies on the General Duty Clause (Section 5(a)(1)) after Congress repealed the 2001 ergonomics standard; since 2001 OSHA has conducted ~7,100 ergonomics inspections and issued >1,100 hazard-alert letters (plus ~60 formal citations), focusing on high-risk sectors such as healthcare, warehousing, manufacturing, and meatpacking through national emphasis programs and complaint-driven inspections.
  • Landmark cases established key precedents: Beverly Enterprises (nursing-home chain) produced a corporate-wide settlement requiring mechanical lifts, training, and programs across 800 facilities; Pepperidge Farm yielded a $1.4 million willful citation for extreme lifting (later sustained) while showing that employers’ prior abatement efforts can limit citations for repetitive-motion hazards.
  • Three documented success stories illustrate dramatic results: Missouri Slope Lutheran Care Center cut MSD risk from 1-in-7 to 1-in-50, achieved EMR discounts of ~38 %, and earned VPP Star status via zero-lift policies and ceiling lifts; TitanX reduced DART 31 % and MSD-DART 48 % after an EHAL by adding lift assists and two-person rules; Ducommun eliminated severity rates (from 13+ to zero) by installing a hoist at a quench-tank workstation.

YouTube,  CORH & California Labor Lab 63 minutes.

OSHA Guidelines pdf. Ergonomics for the Prevention Musculoskeletal Disorders

How to Use a Fire Extinguisher

 Fire extinguishers (preferably multi-purpose ABC-rated for homes) are a key part of any home fire escape plan and can extinguish or suppress small fires until help arrives; choose the right type based on the potential fire class.

  • Before using one, always identify escape routes, warn others, call 911, and confirm the fire is small, contained, not spreading rapidly, and in a smoke-free area.
  • Use the PASS method (Pull the pin, Aim at the base, Squeeze the lever, Sweep side to side) while standing 6–8 feet back with an exit behind you; leave immediately if the fire cannot be controlled.
  • Inspect extinguishers monthly (check for damage and that the gauge is in the green), place them in high-risk areas (kitchen, garage, each floor) out of children’s reach, and either refill used ones via a certified dealer or dispose of them properly through local household hazardous waste programs.

San José Fire Department.  5 minute YouTube Video.

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